To order this item, contact our Customer Contact Center at 1-877-810-9030. Delivery charges will apply. Available only in 48 contiguous United States.

Soft
12" Profile
Tempur-ES Comfort Layer: Softer feel works in combination with other materials to support and relax
Tempur-APR Support Layer: Our most pressure-relieving material ever, made for deeper, more rejuvenating sleep
SmartClimate Dual Cover System: Next-generation technology featuring a zip-off, cool-to-touch outer layer and super-stretch inner layer for convenience and comfort
Cooling cover removable and washable
High-stretch performance panel
Designed and assembled in the USA

Mattress FAQ page here

To order this item, contact our Customer Contact Center at 1-877-810-9030. Delivery charges will apply. Available only in 48 contiguous United States.

Tempur-Pedic® Mattresses FAQ

What are the delivery charges?

The delivery fee for Tempur-Pedic mattresses is $100 for White Glove Delivery.

What does my delivery include?

Prior to delivery you will be contacted by the delivery company to set up the delivery at your convenience. This includes set up in any room of your choice up to second floor (additional fees may be charged for 3rd floor deliveries.) The delivery service will not move furniture. This delivery service will be your point of contact if any schedule changes need to be made.

Two professional delivery people will set-up your mattress system and remove your old mattress.
Haul away is included at no additional charge.

Comfort Guarantee

Tempur-Pedic qualitfies for a 90 Night In-Home Trial.

Some people adjust to a new mattress faster than others. We want to be sure you have the time to get your best night’s sleep, every night. We give you 90 nights to try sleeping on your new mattress.

Here’s how it works:

Buy a Tempur-Pedic mattress from the Navy Exchange
We'll deliver your mattress and set it up in your home.
Sleep on your new mattress for 30 nights to get used to the amazing comfort and support it offers.
If you're not happy in the first 90 days after your purchase, call the NEX Customer Care Center (877–810–9030). Our Customer Service staff will work with you to answer your questions and resolve your concerns.
If we can't find a way to make you happy, we'll take the mattress back and reimburse your purchase price, less shipping cost of $300.00.

Why do we offer a tryout period?

Everybody responds differently to a new mattress. Most people love their new Tempur-Pedic mattress right away, but some take a bit longer. After years of sleeping on another mattress, you may need time to adjust to the better support and alignment of a Tempur-Pedic® mattress.

90 Night Tryout details

The 90 Night Tryout covers the mattress plus foundation.
TEMPUR-Ergo adjustable bases (all models), bed frames, pillows, and accessories are non-refundable and are excluded from In-Home trials.
A $300 return shipping fee will apply.

connect with us

work for us

doing business with us

take a survey

faq

nexcom enterprise info

Enter your email address to receive updates and special offers from us.

our partners

Site Map / Privacy Policy / Contact Us / 508 Compliance / FOIA

©2019 Navy Exchange Service Command all right reserved. Navy Exchange Service Command, 3280 Virginia Beach Blvd, VA 23452-5724.
This is an Official U.S. Navy Web Site. NEXCOM claims ownership in its trademarks regardless of the format in which they appear on this website and related pages or links.

This is an official government site. ^*Questions/Comments, please email webmaster@nexweb.org