AppleCare Protection Plans and AppleCare+



AppleCare for Apple TV

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Product information

Duration: Three years from AppleCare+ purchase date

Scope of service and support:
Provides up to three years of expert technical support and additional hardware coverage Includes up to two incidents of accidental damage protection every 12 months, each subject to a service fee

Key Features:

One stop for technical support
  • 24/7 priority access to Apple experts via chat or phone
  • Mail-in or carry-in repair service is available
  • Express Replacement Service
Apple hardware coverage
  • Covers Apple TV and included Siri Remote and power cord
  • Adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee
  • Software support included
  • Setting up Apple TV and connecting to your Wi-Fi network and iCloud
  • Streaming original shows and movies from Apple TV+
  • Using AirPlay to play content from iPhone, iPad, iPod touch, or Mac on your HDTV
Additional information
  • AppleCare+ is a best-in-class service contract from Apple— not insurance
  • Mechanical failures are covered at no additional cost to customers
  • Accidental damage from handling includes dents, spills, and liquid submersion affecting the functionality of Apple TV
  • AppleCare+ does not cover cosmetic damage or damage that does not affect the functionality of Apple TV
  • Any unused incidents will expire after 12 months of coverage, and you will get two more incidents to use within the next 12 months of continued coverage
  • AppleCare+ for Apple TV does not cover theft or loss
  • Repair or replacement service may be limited to country of purchase

Please contact our NEX Customer Care Center 24 hours a day 7 days a week at 877.810.9030 with any questions regarding your order.

If you wish to Return an item, please reach us via email at .

Please note that orders ship in 3-5 business days.

**This item does not qualify for Ship to Store, Express or Priority Shipping.**