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Montage

Montage 10 Year Adjustable Base, Double Base

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Product information

The Exchange Power Base Protection Plan protects your Power Base purchase for 10 years.
The plan covers:
Mechanical and structural breakdowns.

Breakage of sleeper, recliner, lifting, heating and/or vibrating mechanisms
Breakage of welds
Breakage of steel frames
Failure of integral electrical components including wiring, motors and remote control devices

Please see Additional Info tab for important details about the Plan.

Full brochure available here

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Important Details Regarding The Protection Plans

Registering Your Plan

Have your sales receipt and your Agreement Number available. Go to https://military.montagefs.com, using the Agreement Number fill in the required field and complete the registration process.

To File a Claim

Report covered problems within thirty (30) days of noticing the stain, damage or breakdown in your covered product. Make sure that your plan is registered. Follow the steps above if you have not registered your plan. Have your furniture sales receipt and protection plan ready. To file online visit https://military.montagefs.com or to speak with a Montage Representative Monday-Friday: 8 am-6 pm (CST) call 800-511-8951 or email military@montagefs.com.

FAQs

What furniture is covered under the Protection Plans?
Protection Plans include coverage for all indoor furniture and bedding. See plan agreements for complete details including limitations and exclusions. The Protection Plans DO NOT cover rugs, accessories or bedding accessories.

Why do I need protection for my furniture?
Your furniture is an investment! Accidents happen and the Protection Plans offer the assistance you need. Your furniture will be serviced by furniture experts with an unparalleled reputation for excellent service.

How long does the plan provide coverage?
Coverage extends for the term purchased as indicated on your sales receipt and Protection Plan document. Coverage begins from the original delivery date.

When do I file a claim?
You must report covered problems within thirty (30) days of noticing the incident.

What can I expect if I file a claim?
To expedite the process, you will be asked to fill out a Service Request Form to the best of your ability. This will identify which item(s) was damaged, the extent of damage and when and where the incident occurred. You can also submit photos. This packet will be reviewed to determine the next steps for your claim.

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