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August 19, 2025 / NEWS RELEASE: 06-25
Navy Lodge Goes Cashless - Locations Update Payment Method
Beginning Sept. 1, 2025, Navy Lodge locations will no longer accept cash or personal check for payment. Guests can still use a credit card and MILITARY STAR® Card as well as branded debit cards or gift cards to pay for their stay at a Navy Lodge.
“We made the change to align our Navy Lodge locations with best practices from the commercial hospitality sector,” said Ronald Loman, Senior Vice President Navy Exchange Service Command Hospitality Group. “The change also brings our Navy Lodges into alignment with our Navy Gateway Inns & Suites and Navy Inn locations, which have been cashless for many years.”
This update comes amid the NEXCOM Hospitality Group’s rebranding effort currently underway at all Navy Lodge and NGIS properties. The rebranding of nearly 100 properties and 18,000 rooms is being made to elevate the guest experience and reflect best practices to ensure these Navy hotels are the preferred choice in accommodations for military personnel, Department of Defense travelers and their families.
This initiative, which began in 2024, will ensure all NEXCOM Hospitality Group hotels receive a refresh. As NGIS locations are updated, they will be rebranded as “Navy Inn.” Additionally, a new brand, “Navy Inn Crew Stay,” will be introduced to provide lodging for Sailors on long-term mission stays. Navy Inn Crew Stay locations will feature cutting-edge gaming rooms, personal hubs with comfortable seating and ample lighting for recharging and productivity and hydration stations with ice and filtered water. Finally, Navy Lodge properties will undergo a logo redesign as part of the rebranding effort. Once refreshed, guests will find updated amenities with eco-friendly premium in-room bath products, plush towels and bedding from the exclusive Harbor Home collection, designated workspace and complimentary Wi-Fi, all crafted to offer an unparalleled hospitality experience.
Supporting both permanent change of station, temporary duty and leisure travel, Navy hotels offer guests award-winning hospitality and empowers mission readiness by providing exceptional, high-quality accommodations worldwide, while optimizing government travel budget savings. In 2024, Navy hotels saved the Department of the Navy and guests over $170 million.
About NEXCOM
The Navy Exchange Service Command enables warfighter readiness and strengthens the Navy’s quality of life mission. Providing essential products, services, hospitality and outfitting Navy communities around the globe, NEXCOM is continuously evolving to meet the demands of today’s military operational environment. As further sustainment to Navy Warfighters and military families, 100% of the command’s earnings are directed to Navy quality of life programs, amounting to over $3.7 billion since 1946. NEXCOM’s enduring mission and lines of effort serve as a critical resource and a vital capability within the Naval Supply Systems Command Enterprise.
About MCX
The Marine Corps Exchange (MCX) is one part of the Marine Corps Community Services (MCCS) ecosystem of programs that supports and enhances the operational readiness, war fighting capabilities, and life quality of Marines, their families, retirees and civilians. MCCS is valued by leadership as being a single, relevant portfolio of programs and capabilities that provides unwavering support to Marines and their families throughout their entire career journey with the United States Marine Corps. MCCS leverages this single program delivery capability by consolidating MCX, MWR and Family Programs to deliver goods and services at over 2,250 facilities with a staff of more than 12,000 employees worldwide. In addition to providing the on installation services, visit mymcx.com/shopping to learn about additional online offerings.
About Navy-Marine Corps Relief Society
Since 1904, the Navy-Marine Corps Relief Society has financial assistance and education to active duty and retired members of the United States Navy and Marine Corps, their eligible family members and survivors – when in financial need. Headquartered in Arlington, Virginia, the Society is a non-profit, charitable organization that is staffed by over 3,000 volunteers, and a small cadre of employees, in offices around the world – ashore and aboard ships.
