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At the Navy Exchange Service Command (NEXCOM), we take care of our own. Since 1946, we’ve worked hard to support Sailors and their families with exclusive benefits that never end. Half of our worldwide associates are veterans, retired military, or family members, so we understand what it means to serve. Our global command, serving in 14 different countries, takes care of you at home, on deployment, out to sea, and overseas.
Giving Back to
Our Communities
We're proud of the positive impact we have around the world. 100% of our earnings support Navy quality of life programs.
It’s an honor to be an essential part of the military community. Unlike civilian retailers, NEXCOM is a key readiness enabler, sustaining our Sailors and families both at home and abroad so they are always resilient and ready. We are proud of our efforts to give back to our communities—taking care of our own.
100% of earnings are given back to support Navy quality of life programs. Since 1946, a total of more than $3.7 billion has been given to Navy MWR.
Navy Exchange (NEX) and Marine Corps Exchange (MCX) patrons help military members in need by donating to the Navy-Marine Corps Relief Society (NMCRS). More than $7 million has been donated to NMCRS since 2011.
17,500 free limited-edition commemorative Veterans Day coins were given to veterans at 87 NEX locations on November 11.
On December 2, 2023, Milk and Cookies with Santa or similar events were held at 33 NEX locations, spreading holiday cheer for families around the globe.
Annual NEXtravaganza Holiday Events were celebrated at NEX locations in the Middle East including Bahrain, ISA, Djibouti; and Jebel Ali, Duabai. Sailors and their families were excited to have a little bit of home and a whole lot of holiday spirit!
The Student Meal Program served 667,502 meals in 17 DoDEA schools and 3 schools in Guam during the 2022-2023 school year.
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Since 1997, the NEXTgen Scholars Program has awarded students in the military community with $853,000 in monetary awards through NEX vendors.
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The NEX, in partnership with MWR, was the lead anchor for the 2023 Naval Air Station Oceana Air Show in September. With 306,500 in attendance, the NEX provided retail and food/beverage vendors and a live simulcast. We hosted a gaming hangar courtesy of 9 vendors - Playstation, Nintendo, LG, IBuyPower, CLX, Lenovo, HP, AMD, and MSI.
NEX Anchor Level vendors paid off the layaway balances for 615 patrons, in excess of $112,000, during the 2023 holiday season.
In November 2023, 31 NEX locations around the U.S. served as drop off sites for the U.S. Marine Corps Reserve Toys for Tots Program. Over 200 boxes of toy donations were collected from generous patrons.
NEX Pearl Harbor welcomed the 25,000 participants for the 28th biennial Rim of the Pacific Exercise (RIMPAC) in July 2022. The NEX hosted shuttles, events, and in store deals.
In October 2023, Norfolk Fleet Fest returned to Naval Station Norfolk with NEX support of entertainment and the world’s largest bounce house. The Norfolk NEX was onsite with event memorabilia and food trucks.
New
Benefits for Patrons
Expanded Monthly True Blue Deals
Patrons saved over $6 million in the first half of 2024 on monthly essential items, beyond our everyday low prices and no sales tax.
Increased Micro Market Locations
We continue to expand across the globe, providing you with more food and beverage options.
Launched Liberty Pay Plan
Qualified purchases with a MILITARY STAR Card can now be paid over four months, interest free.
Introduced New Private Brands
We launched our exclusive Navy Pride and athleisure collection 3 Paces brands, saving you more money.
Expanded Checkout Options
We’re improving our Buy Online, Pick Up In Person Program experience, while adding more self-checkouts for greater convenience.
Piloting NEX 24/7
We’re developing a 24/7 extension at Dam Neck, with the goal of offering more food and beverage options at any hour.
Launching Toys”R”Us
This fall, we opened our first two Toys”R”Us Shops, with more scheduled in 2025!
Expanding The Fleatery
Our exclusive mobile and stationary “eatery” will be opening new locations in 2025.
Finding New Ways to Connect
Beginning November 1, the “Live Chat” feature on our website became available 24/7 to assist you.
Added Over Two Dozen New Brands in 2024
We’re committed to bringing you the best brands, with more on deck next year.
NEXt Level Rewards Delivers Big Perks
Our free NEXt Level Rewards program grew to more than 1 million members, a 25% increase from last year! Members earn rewards, on top of other offers, exclusive coupons, and more member benefits.
Teamed Up with The Home Depot
By partnering with The Home Depot, your NEX is providing military families with an expanded selection of major appliances and exclusive shopping benefits. We’re committed to bringing you quality, affordable appliances to fit your everyday needs. Available in the continental U.S. and Pearl Harbor.
Our Hospitality Mission
The NEXCOM Hospitality Group includes Navy Lodge and Navy Gateway Inns & Suites (NGIS). In nearly 100 locations around the world, we take care of you and your family with premier guest service and excellent accommodations for the best value.
Supported Navy’s Maternity Uniform Program
The Navy’s Maternity Pilot Program offers pregnant Sailors a free maternity seabag for up to six months postpartum. NEXCOM manages the inventory of maternity uniform items, coordinates the tailoring and mailing of the uniform items, and tracks the uniforms for return and possible re-issue.
NEXCOM
By The Numbers
