Product information
These items are available only in 48 contiguous United States. For orders Outside the Continental United States (OCONUS) contact our Special Order Team at WhiteGlove@nexweb.org.
Click here for Shipping & Return and Customer Care Center information.
TV when it's on. Art when it's off. Artwork, television, movies, and memories - The Frame showcases them all on a beautiful QLED screen. Every piece of content is displayed in stunning 4K resolution and accented by a customizable, stylish bezel that seamlessly complements your home's d�cor.
- 4K UHD
- 4K AI Upscaling
- Quantum HDR 4X
- Dual LED
- Motion Rate 240
- Real Game Enhancer+
- Art Mode
- Art Store
- 4 HDMI
- No Gap Wall Mount
- One Remote
Please contact our NEX Customer Care Center 24 hours a day 7 days a week at 877.810.9030 with any questions regarding your order.
If you wish to Return an item,
please reach us via email at whiteglove@nexweb.org .
Please note that orders ship in 3-5 business days.
**This item does not qualify for Ship to Store, Express or Priority Shipping.**
SPECIAL INSTRUCTIONS:
- INSPECT ITEM closely at time of delivery for any external damage such as puncture holes or significant dents.
- You MUST refuse delivery from the carrier at time of delivery and contact our White Glove team at WhiteGlove@nexweb.org for immediate assistance.
- If the product is not refused at time of delivery, the package needs to be held at the delivery address. Failure to do so will negatively impact our ability to file a claim and secure you a refund.
- Upon opening the box, if you notice any damage, such as a cracked screen or frame, please contact our White Glove team atWhiteGlove@nexweb.org within 3 business days for assistance.
- Please do NOT discard the box and all its contents until you confirm your unit is in good working condition. These will be necessary for a hassle-free return.
- If product is found to be defective, please contact Samsung directly for service or replacement at 1-800-726-7864.
This item is not eligible to return in store. Please contact WhiteGlove@nexweb.org for returns information.