The NEX is your store. We welcome your feedback and take your comments seriously. We will use them to improve our store, the merchandise we sell and the services we provide.
Please e-mail , , , , , , , , , with your comments and concerns. If you are writing about a product problem, please describe the item fully. Include the manufacturer’s name, model number, when and where it was purchased, and be sure to provide specific details on the problem in your message. Our goal is to respond to you within two business days.
If you would like to subscribe to the NEX sales flyer, e-mail, or text message, or change your mailing information or preferences, please click on the mailing list tab at the top of this page.
If you would prefer to call us, we are available from 0900 to 1600 Eastern
time, Monday through Friday except for federal holidays. Our toll free
number in CONUS is 1-800-628-3924. Outside CONUS, call 757-631-3906.
NEX-CONUS: 1-800-NAV-EXCH (1-800-628-3924)
NAVY AND MARINE UNIFORMS: 1-800-368-4088
Navy Exchange Service Command