Contact Us!

The NEX is your store. We welcome your feedback and take your comments seriously. We will use them to improve our stores, the merchandise we sell, and the services provide


Submit Question/Concern

Use the form below to contact us with your questions.

Your contact information will be used only to address your comment or concern.



Customer Service Directory

Uniforms Call US: (800)368-4088
Navy Lodge Call US: (800)628-9466
Retail Stores Call US: (800)NAV-EXCH
(1-800-628-3924)
Available 0900-1600 EST
Monday - Friday
NEX Online Store From US: 877-810-9030
From Overseas 001-877-432-1736
Available 24 / 7
Closed Christmas Day
All Services Exchange Catalog Call US: 1-800-527-2345
Military Star Card Call AAFES: (877)891-STAR
Call Collections: 1-800-201-4595
NEXCOM Collections CONUS: 1-800-648-7745
Available 0830-1600 EST
Monday-Friday (except holidays)
Write to : NEXCOM, CODE FT1/ND3
3280 Virginia Beach Blvd.
Virginia Beach, VA 23452